As Grace & Guardian we are subscribed to the POPI Act No. 4 of 2013 of the Republic of South Africa in our handling of Individual, Corporate and Public Information. Your privacy is important to Grace & Guardian and your personal information is dealt with in terms of the Grace & Guardian Privacy Policy. This privacy statement sets out the practices applicable to the protection of personal information on Grace & Guardian websites.

USE OF INFORMATION

Grace & Guardian is committed to keeping your personal information confidential. Grace & Guardian will use your personal information to enhance your experience, the service that Grace & Guardian provides to you and to communicate with you, unless expressly directed by you not to do so.

PERSONAL INFORMATION

If requested, you may choose to give us your personal information, for example your name and address or email addresses. This information may be needed, for example, to correspond with you, to process an order, or to provide you with a subscription.

Grace & Guardian will advise you how it will use personal information before it collects the personal information from you. If you inform Grace & Guardian that you do not want it to use your personal information as a basis for further contact with you or for any other purpose, it will not do so.

INFORMATION COLLECTION

To monitor and improve the website, Grace & Guardian may use technology to gather information about your use of the website including details of your operating system, browser version, domain name, and IP address (the IP address is a string of numbers that tells us which server you are using but does not identify you).

The process of gathering the information as described immediately above uses a technology known as “cookies”. If you do not wish us to collect the information your browser should allow the disablement of cookies.

SHARING OF INFORMATION

Grace & Guardian will not sell, rent, or trade your personal information to any third party. As a result of its relationship with the Grace & Guardian intermediaries/advisors, Grace & Guardian will be sharing with them information about you. Grace & Guardian may also share information within the Grace & Guardian group.

Grace & Guardian will disclose information when lawfully required to do so to comply with any relevant legislation, or any legal process; and by any regulatory authority (like the Financial Services Board) and the Regulators it may appoint for the various financial sectors. Sometimes Grace & Guardian may share aggregated information (for example, demographic data) with its stakeholders and business partners, but it will not disclose your personal information to third parties save with your consent or as provided in this privacy statement.

To assist Grace & Guardian in correcting inaccuracies in your personal information please return the message containing the inaccuracies to Grace & Guardian with details of the correction requested.

CLICKSTREAM DATA

Grace & Guardian may collect anonymous information from visitors to its websites to help it provide better customer service. For example, Grace & Guardian keeps track of the domains from which people visit its website and also measures visitor activity on its website. In doing so Grace & Guardian ensures the information cannot be used to identify you. This information is sometimes known as “clickstream data”. Grace & Guardian or its analytic vendors may use this data to analyse trends and statistics and to help it provide better customer service. If you do not wish your personal information to be used in this way, please notify us.

ONLINE ADVERTISING

Grace & Guardian engages third parties that help it deliver its banner advertisements and other online communications. The third parties may collect and use information about Grace & Guardian customers to help us understand the offers, promotions, and types of advertising that are most appealing to its customers. The personal information they collect is aggregated and cannot be linked to a person. If you do not wish your personal information to be used in this way, please notify us.

Third party vendors, including Google and DoubleClick, show Grace & Guardian’s ads on sites on the internet. Third party vendors, including Google and DoubleClick, use cookies to serve ads based on a user’s prior visits to Grace & Guardian’s website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page or by visiting the Network Advertising Initiative opt out page. Users may opt out of DoubleClick’s use of cookies by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.

PERSONALISED URL LINK

On occasion, a personalised URL (link) is displayed on the Grace & Guardian website that directs a visitor to a personalised web page. The personal URL is readily identifiable and may result in the disclosure of personal information. By clicking on that link and accessing a personal web page you agree to allow Grace & Guardian to collect information about your session visits. Grace & Guardian may use this information to help it provide you with information that matches your interests. If you do not wish your personal information to be used in this way, please notify us.

CHILDREN

While few, if any, of Grace & Guardian’s websites are directed towards children, Grace & Guardian is committed to comply with all applicable laws aimed at the protection of children and in particular the protection of their personal information.

UPDATES

This privacy statement was last updated in December 2020. A notice will be posted on the home page of the Grace & Guardian website whenever the privacy statement is materially changed.

QUESTIONS REGARDING THIS STATEMENT

Questions regarding this statement may be directed to www.kilosheq.co.za for clarification.